# Pivot Point Consulting

> Practical digital skills, AI literacy, and community learning in Berkshire County.


## Posts

- [Hello world!](https://pivotpointconsulting.tech/hello-world/): Welcome to WordPress. This is your first post. Edit or delete it, then start writing!

## Pages

- [Home](https://pivotpointconsulting.tech/): Plain, patient, judgment-free classes that teach the technology policy never taught — to older adults, people in reentry, and people in recovery.
- [Contact](https://pivotpointconsulting.tech/contact/): Planning a workshop, supporting your community, or making technology work better for your business? Tell us what you want to make easier.
- [Partner with Pivot Point](https://pivotpointconsulting.tech/partners/): Pivot Point Consulting welcomes conversations with libraries, municipalities, nonprofits, housing organizations, workforce programs, and community groups across Berkshire County.
- [About](https://pivotpointconsulting.tech/about/): I'm Mackenzie Colvin — founder of Pivot Point Consulting, a Certified Digital Navigator and peer specialist with 15+ years of lived experience across Berkshire County's recovery and justice systems.
- [Why Pivot](https://pivotpointconsulting.tech/why-pivot/): Anyone can run a digital-skills slideshow.
- [Digital Navigation](https://pivotpointconsulting.tech/digital-navigation/): Modern social services are digital-first. When someone can't use a portal or join a telehealth visit, the system calls it "non-compliance."
- [Digital Equity](https://pivotpointconsulting.tech/digital-equity/): Patient portals, benefits applications, job boards, telehealth, banking — all digital-first, all assuming skills millions of adults were never taught.
- [For Communities](https://pivotpointconsulting.tech/for-communities/): AI 101, résumés and interviews, online safety, and everyday-AI literacy — practical group workshops for residents, families, and the frontline staff who support them.
- [For Recovery](https://pivotpointconsulting.tech/for-recovery/): Telehealth, recovery and wellness apps, patient portals, and scam-safety — the digital skills that keep recovery on track when life happens outside business hours.
- [For Reentry](https://pivotpointconsulting.tech/for-reentry/): Rebuild a digital life from the ground up — a working email, online ID and benefits, probation portals, and job applications — without judgment, fast.
- [For Elderly](https://pivotpointconsulting.tech/for-elderly/): Patient portals, video calls with family, banking online, and spotting the scam built to target you — taught patiently, on your own device, by someone who never makes you feel behind.
- [For Business](https://pivotpointconsulting.tech/for-business/): Practical AI and digital skills for Berkshire County shops, offices, and small teams — taught in plain language, on the tools you already pay for, starting at $195.
- [Workshops](https://pivotpointconsulting.tech/workshops/): Grant-eligible cohorts are free to participants — a funder covers them. Single classes can be booked à la carte.


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