Digital Equity · Community Program
The digital skills modern life assumes you already have.
Patient portals, benefits applications, job boards, telehealth, banking — all digital-first, all assuming skills millions of adults were never taught. Our Digital Equity program meets people where they are and walks them from their first folder to spotting a scam.
Grant-eligible · free to participants
Why this matters
When access goes digital, the people without skills go without.
A missed telehealth link gets logged as a no-show. A portal someone can't log into becomes a lapsed benefit. In a rural county where broadband and devices are already scarce, the gap between “has the skills” and “doesn't” quietly decides who keeps their housing, their care, and their job. This program closes that gap — practically, and for good.
The curriculum
Three pillars, one outcome: real digital independence.
Every cohort works through the same foundation. How deep we go depends on the program length.
Life Skills & Organizing
The everyday digital habits that hold a stable life together.
- Google tools — Gmail, Calendar, Keep checklists, Sheets
- Phone file management — folders, app shortcuts, finding things fast
- Password management — strong passwords without losing them
- Emergency tools — emergency contacts, saving digital files & records
- Online maps & trip planning — getting to appointments and interviews
- Budgeting & banking tools — paying bills and tracking money online
Portal Navigation & Icon Familiarity
Recognizing the icons and moving through the portals modern life now runs on.
- Telehealth — joining virtual appointments with confidence
- Hospital & patient portals — messages, records, prescriptions
- Housing search — using filters to find what fits
- Career & job search — applications, uploads, follow-through
- Online shopping — safely and on a budget
- 413Cares.org — food, legal help, schools & libraries
Information Literacy & Cyber-Hygiene
Staying safe — and telling what is real from what is built to fool you.
- Email scams — spotting and avoiding them
- Call & text scams — creating family safe words
- News literacy — checking sources before you share
- Marketplace & online-shopping scams — buying and selling safely
Everyday AI
Woven through the 6- and 10-week tiers — because AI is already in the tools people use every day. We make it a help, not a hazard.
- Using AI assistants safely — what to share, and what never to
- Spotting AI-generated scams, deepfakes, and fake reviews
- Letting AI help — drafting an email, understanding a letter, prepping for an interview
Program lengths
Choose the depth the cohort needs.
Priced per cohort (about 10–15 participants) and grant-eligible under programs like the Digital Equity Act and WIOA — so a funder or partner covers the program and participants attend free.
4
weeks
Digital Essentials
Get functional, fast
Small-group cohort · on-site · ~$100–$125/participant
Someone who needs the basics working now — a new device, a fresh start, or a pre-release runway.
What it covers
- Life Skills & Organizing — the core habits
- The two portals that matter most for the cohort (e.g. benefits + telehealth)
- Scam-spotting basics
$1,500 / cohort
Grant-eligible · free to participants
Most requested
6
weeks
Confident & Connected
Small-group cohort · on-site
Most community cohorts — people ready to move from “getting by” to “getting around on their own.”
What it covers
- Pillars 1 & 2 in full — organizing plus every key portal
- Maps & trip planning, budgeting & banking
- Intro to Everyday AI and core cyber-hygiene
$2,700 / cohort
Grant-eligible · free to participants
10
weeks
Digital Independence
Built to last
Small-group cohort · on-site
Cohorts building lasting independence, with time to practice until the skills stick.
What it covers
- All three pillars, start to finish
- The full Everyday AI module
- Deepest cyber-hygiene — safe words, news literacy, marketplace safety
- Take-home resource kit and a before/after skills check
$4,800 / cohort
Grant-eligible · free to participants
How it's delivered
Designed for the people who get left behind.
Hands-on & judgment-free
We start where each person is. No jargon, no rushing, no one made to feel behind.
On their own devices
People learn on the phone or laptop they actually own, so the skills transfer the moment they leave the room.
Low-bandwidth friendly
Built for rural Berkshire realities — limited broadband never blocks participation.
Delivered inside your program
Small-group cohorts run on-site within partner facilities, with take-home guides for every session.
Outcomes
What it looks like when the barrier comes down.
- Joining telehealth visits and using patient portals without help
- Managing passwords, files, and appointments independently
- Spotting email, call, and text scams before they cause harm
- For partners: fewer missed appointments, portal lockouts, and “non-compliance” dropouts
Have cohort outcomes or a partner story to feature here? Let's add it.
For funders & partners
Free to participants — funded by the people who believe in the work.
Two ways to bring Digital Equity to your community.
For funders
Sponsor a cohort and we handle the rest — curriculum, delivery, materials, and outcome reporting. Grant-aligned (Digital Equity Act, WIOA, and local foundations).
For referring organizations
Enroll a cohort of the people you serve. We deliver inside your program, on your schedule, alongside your existing services.
Program cost
$1,500–$4,800 per cohort
Depending on length (4–10 weeks) and cohort size — about $100–$125 per participant. Grant-eligible under the Digital Equity Act, WIOA, and local foundations — funders and partners cover the cost so participants never pay. Custom scopes welcome.
Related track
Ready for what's next? The AI & Digital Skills bootcamp builds on these foundations — AI 101, resumes, interviews, and online safety.
Bring digital equity to your community.
Whether you fund the work or host the cohort, let's scope a program that fits the people you serve.
